EXCHANGE & REFUNDS

  • Each label is customised and made to order, unfortunately this means we are unable to refund or exchange due to change of mind.
  • We do not accept returns or exchanges on products due to hygiene reasons, please choose carefully upon checking out.

Need help?

Contact us at hello@thelabelhub.com.au for questions related to refunds and returns.

You can also refer to our FAQ (Frequently asked questions) below:

FAQ

Yes, our vinyl labels are most certainly durable. They are made and printed on commercial grade permanent vinyl. They are waterproof and long lasting. If looked after well, they can last between 2-3 years. They can be placed on most smooth surfaces such as plastic, glass, metal, mirror and tiles.  Rough surfaces are not recommended.

We have a special type of vinyl that can be ironed on. Our regular vinyl labels do not stick to fabric.

Our labels are removeable but not reusable. To remove, peel slowly starting at a corner. Once removed, the labels will warp and stretch as they are a thin film.

Our labels will come with step by step application instructions. Make sure surface is clean, remove labels from backing sheet, they should peel with transfer tape adhered to them to make application simple and precise. If instructions are not followed accurately, we are not responsible for any damage in the process.

Our labels are waterproof 24 hours after application. Handwashing is highly recommended to prolong the life of your stickers once applied. Dishwashing is not recommended as the labels do not react well to heat and steam.

Once your order has been finalised, we cannot make any changes as it adds a delay to other orders and confusion so, please choose carefully. This includes colours and fonts.

We do attempt to correct spelling if we notice it however most labels are printed as typed by you so please re check your order before checking out.